We have built an ordering and invoicing application in ServiceNow. We have also described, tested and delivered the associated ordering and invoicing processes. Finally, an instruction was written and the entire project was successfully put into production.
Order Management
Turn orders into revenue quickly while improving the customer experience.
The customer now has a demand management, ordering and invoicing application (with associated processes) that fit together perfectly. Moreover, the instructions are written in such a way that new employees need minimal training time to get started with them.
With ServiceNow, you can create an effortless experience across the order lifecycle by connecting people, systems, and workflows on one platform.
Supercharge growth and increase efficiency.
Reimagine the customer experience
ServiceNow Scales service operations and increases customer satisfaction with connected digital workflows that automate work across departments.
With ServiceNow automates processes across front, middle, and back offices with digital workflows. Analyze performance to optimize operations and monitor customers’ services to prevent downtime.
- Location: The Hague
- Hardware: Cisco ESX Hosts in two datacenters
- Software: ServiceNow
- Project Method: Scrum and Scaled Agile Framework (SAFe)
- Number of stakeholders: 31
- Duration: 32 weeks
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